How We Do It
We are consumer psychologists who use ethnographic surveys and approaches, group expeditions, games, and more to reveal consumer motivations and insights about their decisions. Our qualitative methodology practice uncovers the who, what, and why of consumer behavior and helps you get to know your consumers on a deeper level.
Problems We Solve
We meet consumers where they are — in their element, in the context of their lives, using technology to enhance the experience — and create environments and opportunities for them to share consumer insights in effective and inspiring ways.
Ethnography: Authentic and Human
Nothing can replace the experience of meeting people in person and on location. Our moderators specialize in having comfortable conversations with people and know how to elicit deep truths using these ethnographic methods. Our videographers know how to turn these interactions into compelling documentaries.
Our qualitative work is infused with cutting-edge thinking from our Behavioral Science team. Whether it’s designing projective exercises to uncover deep-seated beliefs or using behavioral economic thinking to ensure we minimize bias, we always push boundaries.
We’re passionate about developing your concepts to meet your consumers’ genuine needs based on authentic consumer insights. Whether working online or in person, we know how to channel your consumers’ creativity into tangible business outcomes with co-creation as our tool.
Thrilling Output and Immersive Experiences
Leverage deliverables and experiences that illuminate your insights. Whether that’s an email summary, a rich powerpoint deck, posters, infographics, microsites, VR video experiences, immersive events, or leading a walking tour, your shareholders will see how key insights impact your busines.
Expert Interviews and Events
Augment your consumer research with learnings from our experts, tastemakers, and cultural leaders to add context. Through interviews, events, dinners, panels, or discussions, we can provide a holistic view of your business questions.
Once you’ve uncovered game-changing insights, you’ll need a plan for implementation. Develop a strategy for translating your insights into action through dynamic, in-person innovation workshop.